NL Drainage & Concrete Construction Pty Ltd is committed to delivering its products and services at a quality standard that aims to meet or exceed its client’s/customer’s expectations. Everyone benefits from quality. Quality reflects directly on the success of the business and is actively encouraged as a matter of pride and satisfaction for all employees.
Training will be made available to all employees to enhance understanding of the quality policy, the procedures that flow from it, and their effective application. Our objective is to execute all work effectively and efficiently the first time.
To achieve this, NL Drainage & Concrete Construction will:
- ensure that our policy concerning quality of service is understood, implemented, and maintained at all levels in the organisation by developing procedures tailored to the desired work practices and then working to them.
- focus on the implementation of best work practices with procedures designed to minimise waste and error at all levels of the company’s activities, including project service delivery and the management of any subcontractors and suppliers.
- provide adequate resources to develop and maintain quality, safety and environmental planning, control, assurance, and improvement initiatives with training to ensure full participation of employees.
- continually monitor the quality of all products and services while ensuring that safety and environmental protection standards are maintained to the highest practicable standard. We will continually monitor company operations through auditing functions and key performance indicators, to ensure conformance to agreed requirements and targets, and implementing initiatives to promote a trend of continuous improvement.
Inspection and Testing
NL Drainage & Concrete Construction Pty Ltd recognizes its responsibilities and will act accordingly to carry out inspections and tests at key points, from receipt of materials to job completion, checking that all processes are proceeding in a safe and correct manner. To carry out these responsibilities, the company plans workplace inspection and test programs to verify conformity with its Quality and Services requirements.
NL Drainage & Concrete Construction Pty Ltd